The product

One product runs the entire lab — front desk to the patient's phone

Every feature below is in the platform. Nothing is bolted on, nothing lives in a spreadsheet. Higher plans add scale and premium modules — but the core is the same complete system for every centre.

Money, collections, receivables
01 Front desk & billing

Bill in one screen, captured to the paisa

Phone-first registration and billing with discounts, cash/online split and live receivables — with a full audit trail behind every rupee.

Phone-first patient lookup & instant receipt
Discounts, refunds, cash/online split, receivables & aging
OTP-controlled discount approvals & full audit trail
GST invoice on every transaction
Result entry with reference ranges and auto flags
02 The report engine

Age- and gender-aware lab reports that flag themselves

Every reference range is stored against age and gender, so the moment you enter a value it's flagged low, normal or high — for that exact patient. Derived values calculate themselves.

Ranges resolve per patient — paediatric, adult, pregnancy, gender-specific
Automatic Low / Normal / High flags · methods · derived values
Versioned, locked finals — earlier versions never overwritten
Dual pathologist signatures + QR-verified PDF, real Indian layout
Upload an outside lab's PDF — it merges into your branded report
03 Patient delivery

Reports reach the patient by WhatsApp, email & SMS — from your own number

Every message tracked — sent, delivered, read. A QR gateway lets patients pull the verified report any time. A branded patient app & portal on top.

↑ your business name WhatsApp delivery of bill and report
WhatsApp · email · SMS
From your own business number, tracked to read receipt
↓ your letterhead Report with QR opened from WhatsApp
QR-verified report
Scan any time to pull the authentic copy
Demo — from our side

Branded patient app & portal

Your-brand PWA: past reports, dues, re-book — screens to be added.

Patient app & portal
Zero-install, your brand · included in Network
Pay-Run worklist grouped by payee
04 Doctors & payouts

Every referring doctor settled in one run — with a WhatsApp payslip

Commissions accrue automatically as you bill — per test, per doctor, per rule. One Pay-Run settles referrers, consultants and outside labs, and each gets a statement on WhatsApp.

Per-test commission rules, calculated as you bill
Referral, consulting & outside-lab dues in one worklist
Automatic WhatsApp payslip · printable statements · Excel export
Referring-doctor portal — doctors see their patients & commissions
Patient 360 cross-branch timeline
05 Multi-branch & Patient360

Every branch, every patient, one live view

Search any patient across every branch and see their whole history, dues and reports on one timeline. Owners get live money, TAT and per-branch performance in one dashboard.

Patient360 — cross-branch history, dues & reports on one timeline
Cross-branch consolidated dashboard · unlimited branches & users
Owner live P&L (after commissions), turnaround times, per-branch splits
Role-based access — front desk, tech, pathologist, owner

See the owner dashboard on Home

↑ your logo & letterheadBranded report with the lab's letterhead
06 100% white-label

Patients only ever see your name

Your logo on every screen, your letterhead on every report, your number on every message. HealthFlow runs quietly underneath — from day one, on every plan.

Your logo, letterhead & report footer — auto-branded per centre
Your WhatsApp Business number as the sender
Custom domain (yourlab.com) for the patient portal
Branded patient app — your name in the store
Advanced modules

Advanced modules — included in Network

The premium capabilities that usually cost extra, set up for your specific lab.

Demo — from our side

Analyzer / machine interfacing

Live worklist ↔ analyzer screen — to be added.

Analyzer interfacing

Results flow straight off your machines

HL7 / ASTM interfacing via an on-prem agent — no more re-typing analyzer output, no transcription errors.

  • HL7 & ASTM over serial / TCP
  • Hematology, biochemistry, immunoassay & more
  • Results land as a draft on the matching order for review
  • Set up for your specific analyzers at go-live
Demo — from our side

Campaigns & recall

Segment → offer → send → track — to be added.

Marketing & recall

Bring patients back — automatically

Result-based recall reminders and WhatsApp campaigns to your patient base, measured by who actually books.

  • Result-based recall reminders (repeat-test nudges)
  • WhatsApp marketing campaigns to segments
  • Health-camp, festival & master-checkup pushes
  • Track bookings back to each campaign
Platform, trust & the rest

And everything else the platform covers

The details that matter — imaging, security, onboarding, support and the fine print.

Secure by default

Encrypted, hosted in Germany, nightly backups and a full append-only audit trail. A signed data-processing agreement per clinic.

Germany-hosted · audit · ABDM-ready

Runs alongside your imaging

Already have a PACS or imaging system? Keep it. HealthFlow is the billing, pathology, payout and patient-delivery layer for your whole diagnostic centre.

Complements your radiology

API access

Connect HealthFlow to your website, HMIS or partner systems with a clean REST API.

REST API · webhooks

Custom domain

Serve the patient portal from your own domain, with an auto-issued SSL certificate.

yourlab.com

Go live in days

White-glove setup, migration and training — first real report inside 48 hours. Priority SLA on Network.

₹0 setup · days, not months

Founder support & weekly updates

Reach the team within a business day, and get new features every week. You're buying a product that keeps getting better.

1-business-day support

GST invoicing & export

A proper GST invoice every cycle, and your data is always yours to export.

GST · data export

One honest price

Public pricing, no onboarding fee, no per-seat trap, no lock-in — decide the same day you see it.

Transparent · no lock-in

Outsourced tests, in-line

Send a test to an outside lab, upload their PDF, and it merges into your branded report.

External results
Every screen

One login runs the whole operation

Owner dashboard
Pending results queue
Admin — versioned test catalogue
The core is in every plan — nothing here is gated:
100% white-label Billing & receivables Age/gender reports QR reports WhatsApp, email & SMS Doctor payouts Patient360 Outsourced-test merge Owner dashboards Audit trail GST invoice Data export
See it on your own branding

Book a demo — every feature, on your letterhead

A live walkthrough of the whole product and a straight answer on which plan fits.